Agent Concierge & Office Operations Lead

Summit Sotheby’s International Realty; St. George (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Holiday

PTO

Employer-paid health insurance

Health savings account

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Summit Sotheby's International Realty in St. George, UT is seeking a full-time Agent Services Concierge to deliver white-glove customer service to our team of luxury real estate agents.

The role reports to the Director of Agent Relations and works with multiple departments to manage the office, onboard/offboard agents, train on new technologies, coordinate market referrals, and plan events. A detail-oriented, proactive communicator thrives here.

Qualifications

• Preferred 2+ years in customer service roles.
• Real estate experience not required.
• Experience onboarding/training is a plus.

Responsibilities

• Assisting the Director of Agent Relations and Managing Brokers with agent onboarding, offboarding, training, and company initiatives
• Providing group or 1-on-1 training on new technologies and processes
• Managing all market referrals
• Scheduling, coordinating, and facilitating office events and parties
• Collaborating with the other Concierges and internal departments to support and serve the agents
• Administrative/office manager duties like stocking and ordering office supplies, sorting office mail, taking company calls during the designated phone shift, and greeting agents, clients, or staff who enter the office.

Skills

Customer service

Communication

Problem solving

Attention to detail

Multitasking

Team player

Tech savvy

Google products

Microsoft Office

Tools

Google Workspace

Microsoft Office Suite

Job description

Summit Sotheby's International Realty in St. George, UT is seeking a full-time Agent Services Concierge to deliver white-glove customer service to our team of luxury real estate agents.

The role reports to the Director of Agent Relations and works with multiple departments to manage the office, onboard/offboard agents, train on new technologies, coordinate market referrals, and plan events. A detail-oriented, proactive communicator thrives here.