Office Manager

Summit Sotheby’s International Realty; St. George (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Holiday

PTO

Employer-paid health insurance

Health savings account

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Summit Sotheby's International Realty in St. George, UT is seeking a full-time Agent Services Concierge to deliver white-glove customer service to our team of luxury real estate agents.

The role reports to the Director of Agent Relations and works with multiple departments to manage the office, onboard/offboard agents, train on new technologies, coordinate market referrals, and plan events. A detail-oriented, proactive communicator thrives here.

Qualifications

• Preferred 2+ years in customer service roles.
• Real estate experience not required.
• Experience onboarding/training is a plus.

Responsibilities

• Assisting the Director of Agent Relations and Managing Brokers with agent onboarding, offboarding, training, and company initiatives
• Providing group or 1-on-1 training on new technologies and processes
• Managing all market referrals
• Scheduling, coordinating, and facilitating office events and parties
• Collaborating with the other Concierges and internal departments to support and serve the agents
• Administrative/office manager duties like stocking and ordering office supplies, sorting office mail, taking company calls during the designated phone shift, and greeting agents, clients, or staff who enter the office.

Skills

Customer service

Communication

Problem solving

Attention to detail

Multitasking

Team player

Tech savvy

Google products

Microsoft Office

Tools

Google Workspace

Microsoft Office Suite

Job description

Agent Services Concierge

Summit Sotheby's International Realty is a fast-paced, innovative real estate company specializing in selling spectacular properties throughout Utah and providing luxury service. We are currently seeking a full-time, enthusiastic, organized professional with strong communication skills and a passion for customer service.

At Summit Sotheby's International Realty, we don’t define luxury as a price point. Instead, luxury represents high quality service, knowledge, and an experience that every client receives regardless of area, size of home, or price point.

About You:

• You are a people-person and are motivated to provide top-of-the-line “white glove” customer service
• You are a critical-thinking problem solver with a positive attitude who can adapt on the fly
• You pride yourself on attention to detail, efficiency, and enjoy multitasking
• You are a solid communicator and genuinely enjoy helping others
• You understand the latest technology, love learning new software systems, and enjoy teaching others how to use them
• You are familiar with Google products and the Microsoft Office Suite
• You are a professional who is not above anything or anyone
• You are comfortable with autonomy/independence in the workplace AND enjoy being part of a team
• Preferred 2+ years in customer service roles, real estate experience not required.

About the Job:

This position is multi-faceted. The Agent Concierge reports to the Director of Agent Relations, works side-by-side with the managing broker to manage the office space, and collaborates with every internal department (accounting, transaction management, marketing, and creative services) to support our roster of high-performing real estate agents. Examples of Agent Concierge’s duties include:

• Assisting the Director of Agent Relations and Managing Brokers with agent onboarding, offboarding, training, and company initiatives
• Providing group or 1-on-1 training on new technologies and processes
• Managing all market referrals
• Scheduling, coordinating, and facilitating office events and parties
• Collaborating with the other Concierges and internal departments to support and serve the agents
• Administrative/office manager duties like stocking and ordering office supplies, sorting office mail, taking company calls during the designated phone shift, and greeting agents, clients, or staff who enter the office.

We are hiring for our St George office. This position is full-time, Monday through Friday, 8:30 am to 5:00 pm, with a pay range based on experience and qualifications. The most successful candidate is always on time, forward-thinking, and has the desire to use and refine their skills to support the team's success. If you thrive in an environment where you get to problem-solve, take on new challenges, and serve the best real estate agents in Utah, this is the job for you!

Benefits:

• Paid Holiday
• PTO
• Employer-paid health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)

About Us:

Summit Sotheby's International Realty is the local affiliate of a global brand whose name is synonymous with unparalleled experience and customer service. We represent homes of all price points in all corners of the state. Our team is tight-knit, we laugh a lot, work hard, and invite everyone to come as they are. We believe that each day is an opportunity to redefine the industry.