Agency Success & Growth Specialist

DEMAND.com; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

DEMAND.com is seeking a dedicated professional in Chicago to nurture relationships with B2B agencies. The role involves proactive communication, problem-solving, and business development to ensure agency satisfaction and retention. Responsibilities include managing multiple agency accounts, conducting outreach, event planning, and supporting strategic growth initiatives. Ideal candidates should have experience in client success, strong communication skills, and proficiency in CRM tools. This position offers the chance to directly contribute to business growth in the B2B sector.

Qualifications

• Ability to manage multiple agency accounts and projects simultaneously.
• Experience in client success, sales development, or a related field.
• Strong interpersonal and communication skills to establish and maintain relationships.
• Proficiency in CRM software and other client management tools.
• Excellent organizational skills and attention to detail.
• A proactive, self-motivated approach to problem-solving.
• Experience in event planning is a plus.
• Ability to collaborate effectively across teams.
• Customer-focused mindset with strong analytical skills.

Responsibilities

• Act as the primary contact for B2B agencies, addressing their needs.
• Foster long-term agency relationships that contribute to retention.
• Conduct outreach efforts to establish connections with potential B2B agencies.
• Expand network by identifying new partnerships.
• Assist in planning and executing agency client events.
• Conduct research to identify trends and potential partners.
• Provide follow-up communications to ensure agency satisfaction.
• Assist senior team members in daily activities.

Skills

Managing multiple agency accounts

Client success experience

Interpersonal skills

CRM software proficiency

Organizational skills

Problem-solving

Event planning

Collaboration

Customer-focused mindset

Analytical skills

Job description

DEMAND.com is seeking a dedicated professional in Chicago to nurture relationships with B2B agencies. The role involves proactive communication, problem-solving, and business development to ensure agency satisfaction and retention. Responsibilities include managing multiple agency accounts, conducting outreach, event planning, and supporting strategic growth initiatives. Ideal candidates should have experience in client success, strong communication skills, and proficiency in CRM tools. This position offers the chance to directly contribute to business growth in the B2B sector.