Aged Care Office Manager | Rosters, Recruitment & Admin

Estia Health; Wyoming; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Blue Light Card

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing

Workplace banking

ACN discounts for nurses

Health insurance discount

JB HiFi discounts

Job summary

Estia Health Wyoming is seeking an Office Manager who will keep the home running smoothly and serve as a key link between staff and residents. You’ll coordinate rostering, onboarding, and daily admin tasks to support the Residential Aged Care Manager.

You will handle customer service, billing support, records management, and mentoring for the Administration Officer, with emphasis on accuracy, deadlines, and a proactive, people-focused approach to aged care.

Qualifications

• A qualification in Business Administration or similar (ideally).
• Solid computer and data skills.
• Previous experience in rostering (ideally).
• Experience in Aged Care (ideally).
• Ability to work to deadlines in a fast-paced environment.

Responsibilities

• Working closely with Residential Aged Care Manager and home staff to maintain rosters.
• Assisting with staff recruitment and onboarding.
• Providing prompt and friendly customer service to internal and external customers.
• Proactively managing the enquiries pipeline to successfully convert enquiries to sales.
• Lending a hand with billing, payroll and stocktake.
• Providing guidance and mentoring to Administration Officer.
• Maintaining all record management systems.
• Supporting the residential aged care manager in daily tasks.

Skills

People skills

Computer skills

Data skills

Communication

Education

Business Administration qualification

Tools

Roster software

Payroll systems

Job description

Estia Health Wyoming is seeking an Office Manager who will keep the home running smoothly and serve as a key link between staff and residents. You’ll coordinate rostering, onboarding, and daily admin tasks to support the Residential Aged Care Manager.

You will handle customer service, billing support, records management, and mentoring for the Administration Officer, with emphasis on accuracy, deadlines, and a proactive, people-focused approach to aged care.