Aged Care Reception & Admin Officer (Casual)

Lutheran Services; Woodridge (IL); On-site; USD 30,000 - 43,000; Part time

Benefits offered by this job

Salary packaging

Staff discounts & benefits

Employee Assistance Program

Job summary

Lutheran Services invites applications for an Administration Officer – Reception at Trinder Park Aged Care in Woodridge. Provide day‑to‑day admin and customer service support, welcome residents, families and visitors, handle enquiries and assist with admissions and correspondence.

Casual position with benefits including salary packaging, staff discounts and access to an EAP. Prior experience in lifestyle/leisure activities within aged care is highly regarded.

Qualifications

• Experience in reception and admin support in aged care or similar environment.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and deadlines.
• Moderate computer skills including Microsoft Office, CRM and databases.

Responsibilities

• Welcome residents, families, visitors, and contractors with friendly reception support.
• Answer, triage and direct phone, email and in person enquiries.
• Record messages and follow up actions accurately.
• Manage visitor sign-in and site procedures.
• Support admission and enquiry administration and filing.
• Assist with petty cash, invoicing and banking processes.
• Coordinate appointments and bookings for residents and shared spaces.
• Provide general administrative support as required.

Skills

Customer service

Administration

Data entry

Office software

Communication

Tools

Microsoft Office

CRM systems

Database systems

Job description

Lutheran Services invites applications for an Administration Officer – Reception at Trinder Park Aged Care in Woodridge. Provide day‑to‑day admin and customer service support, welcome residents, families and visitors, handle enquiries and assist with admissions and correspondence.

Casual position with benefits including salary packaging, staff discounts and access to an EAP. Prior experience in lifestyle/leisure activities within aged care is highly regarded.