Aged Care Office Manager - Rostering, Recruitment & Admin

Estia Health; Wyoming (OH); Hybrid; USD 37,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Blue Light Card discounts

Novated leasing for vehicles

Job summary

Estia Health is seeking an Administration & Rostering support role to help ensure smooth daily operations across our aged care homes. You will collaborate with the Residential Aged Care Manager and site teams to keep rosters accurate and timely.

Key duties include assisting with staff recruitment, onboarding, and providing frontline service to residents, families, and staff. A background in Business Administration and strong data skills will help you excel in a fast-paced environment.

Qualifications

• Experience in rostering or scheduling in a care setting is preferred.
• Ability to manage fast-paced administrative tasks and deadlines.
• Proven customer service skills with internal and external stakeholders.

Responsibilities

• Maintain accurate rosters with close collaboration with managers.
• Assist with recruitment and onboarding of staff.
• Provide prompt customer service to internal and external customers.
• Proactively manage enquiries and convert to sales.
• Support billing, payroll and stocktake processes.
• Mentor Administration Officer and maintain records.
• Assist daily tasks for the Residential Aged Care Manager.

Skills

Roster management

Staff recruitment

Customer service

Data skills

Administration support

Education

Business Administration qualification

Tools

MS Office

Payroll/HR software

Job description

Estia Health is seeking an Administration & Rostering support role to help ensure smooth daily operations across our aged care homes. You will collaborate with the Residential Aged Care Manager and site teams to keep rosters accurate and timely.

Key duties include assisting with staff recruitment, onboarding, and providing frontline service to residents, families, and staff. A background in Business Administration and strong data skills will help you excel in a fast-paced environment.