Afternoon Member Services Pro — Growth & Perks

TG3 Enterprises, Inc.; Bowling Green (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a part-time Member Services Representative at our Bowling Green club. This afternoon-shift role focuses on member and guest service, membership processing, and maintaining a clean, welcoming environment.

You will greet, assist with tours and sign-ups, handle billing questions, and promote memberships such as Black Card. Bilingual English/Spanish are encouraged to apply. On-site required; CPR/AED and tanning certifications are expected.

Qualifications

• Background check including National Sex Offender Registry search for Day and Evening MSRs.
• CPR/AED Certification must be obtained within required timeframes.
• Tanning Certification must be obtained within company-required timeframes.
• Position requires on-site work.

Responsibilities

• Greet members, guests and prospective members in a friendly, professional manner.
• Assist members with account inquiries, changes, and billing questions; process new memberships and payments.
• Provide information about memberships and amenities; assist tours and sign-ups.
• Respond to questions promptly and inform supervisor of issues.

Skills

Customer service

Bilingual

Cash handling

POS system

Education

High school diploma

Tools

POS system

Job description

Planet Fitness is seeking a part-time Member Services Representative at our Bowling Green club. This afternoon-shift role focuses on member and guest service, membership processing, and maintaining a clean, welcoming environment.

You will greet, assist with tours and sign-ups, handle billing questions, and promote memberships such as Black Card. Bilingual English/Spanish are encouraged to apply. On-site required; CPR/AED and tanning certifications are expected.