Aftermarket Sales Engineer - America

Circor-International-2; Texas; Remote; USD 95,000 - 130,000; Full time

Job summary

CIRCOR is seeking an experienced aftermarket sales professional to expand revenue across North America for RTK and Schroedahl product lines. The role requires technical knowledge of valves and strong customer engagement to drive service opportunities and quotations.

Responsibilities include site visits, training, spare-parts work, and robust forecasting, with travel across Gulf Coast, Southeast and Northeast regions. Remote work with national scope is supported.

Qualifications

• 5+ years of hands-on aftermarket sales experience in industrial equipment, valves, or process control.
• Strong knowledge of control valves, ARVs, or similar equipment.
• Experience with spare parts, BOMs, and product configurations.
• Familiarity with value-selling and customer-focused sales processes.

Responsibilities

• Develop deep understanding of NA customers and identify aftermarket expansion opportunities.
• Analyze installed base and determine entitlement based on field installations.
• Conduct site visits to assess valve conditions and provide maintenance recommendations.
• Deliver training and technical support to partners, customers and end users.
• Prepare spare parts recommendations and service documentation.
• Maintain records of customer visits and opportunities.
• Manage NA aftermarket opportunities for RTK and Schroedahl product lines, including quotes and projects.
• Perform win/loss analysis and improve quotation conversion.
• Provide weekly and monthly aftermarket forecasts for NA.
• Monitor AR performance and assist in collections.
• Ensure compliance with trade policies and regulations.
• Undertake additional duties and special projects as assigned.

Skills

Aftermarket sales

Valve knowledge

CRM proficiency

ERP proficiency

Communication skills

Travel willingness

Team collaboration

Problem solving

Customer engagement

Education

Technical education (Mechanical/Industrial)

Tools

CRM

ERP

Service portals

Job description

• Develop a deep understanding of end customers throughout North America (NA) and identify opportunities to expand aftermarket businesses.


• Analyze the installed base of RTK and Schroedahl products across the region and determine aftermarket revenue entitlement based on actual field installations.


• Conduct site visits, plant walk-downs to key end users to assess valve operating conditions, evaluate equipment health, and provide maintenance recommendations to improve reliability and performance.


• Deliver technical training, product education, and application support to channel partners, customers, and end users.


• Prepare and maintain spare parts recommendations, valve operation manuals, maintenance procedures, and service documentation to support customer needs.


• Document and maintain detailed records of customer visits, including operational findings, installed base data, service opportunities, and technical reports.


• Manage and follow up on all aftermarket opportunities within NA for both RTK and Schroedahl product lines, including open quotations and project activity.


• Perform win/loss analysis on aftermarket opportunities and develop strategies to improve quotation conversion rates and overall aftermarket performance.


• Provide accurate weekly and monthly aftermarket sales forecasts for the NA region.


• Monitor accounts receivable (AR) performance, support collection activities, and assist in reducing overdue balances.


• Ensure all channel partner activities comply with CIRCOR trade compliance policies and applicable regulatory requirements.


• Perform additional duties and special projects as assigned by management.

Key Objectives

• Increase aftermarket revenue growth and win rates.


• Improve installed base visibility and entitlement capture.


• Strengthening customer relationships through proactive field engagement and technical support.


• Enhance channel partner capabilities through training and compliance management.


• Drive operational excellence through accurate forecasting, reporting, and documentation.

Required Qualifications

• Minimum of 5 years of hands‑on experience in aftermarket sales within industrial equipment, valve, or process control industries.


• Strong knowledge of control valves, automatic recirculation valves (ARVs), or similar industrial equipment.


• Experience working with equipment spare parts, product configurations, and Bill of Materials (BOM) structures.


• Familiarity with value‑selling methodologies and customer‑focused sales processes.


• Proficiency in business and service management tools, including CRM, ERP, service portals, and related software applications.


• Strong communication and presentation skills with the ability to effectively engage external customers and channel partners.


• Willingness and ability to travel extensively and perform effectively in a fast‑paced, results‑oriented environment.


• Experience working directly with end users, engineering teams, maintenance personnel, and channel partners


• Customer‑focused mindset with the ability to manage challenging customer situations professionally and effectively.


• Strong teamwork and collaboration skills with a high level of accountability and ownership.


• Passionate, responsive, and results‑driven approach to work.


• Open‑minded, adaptable, and committed to continuous learning and professional development.


• Self‑motivated with excellent organizational and problem‑solving skills.


• Knowledge of installed‑base management, equipment lifecycle support, and aftermarket service strategies.


• Ability to provide technical guidance, maintenance recommendations, and training to customers and business partners.

Education

• Technical education is required, preferably with a focus in Mechanical Engineering, Industrial Technology, or a related technical discipline.

Work Location

• Remote, with preference for candidate located in one of the following US regions:


• Gulf Coast


• Southeast


• Northeast

CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.