Aftermarket Growth & Pricing Leader

Joinimagine; Summerville (SC); On-site; USD 120,000 - 150,000; Full time

Job summary

KION North America is seeking a strategic Commercial Aftermarket Development Manager to own growth, profitability, and the long-term development of our aftermarket parts business in North America. You will lead pricing, portfolio development, and cross-functional programs with Sales, Product Management, Supply Chain, Finance, and Dealer partners.

The role drives revenue growth, improves margins, and strengthens dealer engagement, while optimizing product readiness and customer experience across

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 8+ years of experience in industrial equipment, material handling, automotive aftermarket, heavy equipment, manufacturing, or related B2B industries.
• Experience managing parts, aftermarket, category management, product management, pricing, or commercial growth initiatives.
• Demonstrated success leading cross-functional business programs.
• Strong financial, analytical, and business planning capabilities.
• Experience influencing stakeholders across multiple functions and organizational levels.
• Proficiency with ERP systems, business analytics, and commercial reporting tools.

Responsibilities

• Drive annual growth strategies for the North American parts business.
• Identify and prioritize growth opportunities across categories, dealers, and customer segments.
• Build and manage commercial programs that expand revenue and market share.
• Establish business plans, performance targets, and strategic roadmaps.
• Develop pricing architecture and governance processes.
• Analyze market conditions, competitive pricing, and margin opportunities.
• Establish pricing guardrails and approval frameworks.
• Partner with Finance to improve profitability and business performance.
• Ensure parts and service requirements are identified and available ahead of new product introductions.
• Partner with Product Management and Engineering to support product lifecycle activities.
• Oversee portfolio optimization, category management, kits, accessories, and promotional offerings.
• Support competitive and alternative parts programs.
• Translate dealer feedback and market insights into scalable business programs.
• Develop tools, training, and communication strategies that support dealer adoption.
• Partner with sales teams to drive execution against growth initiatives.
• Improve the dealer experience through business process and program enhancements.
• Collaborate with Supply Chain, Purchasing, IT, Product Management, Customer Service, Finance, and Global teams to execute strategic priorities.
• Lead evaluation and implementation of supplier partnerships and commercial programs.
• Establish governance processes, operating reviews, dashboards, and performance reporting.
• Identify business risks, remove barriers, and drive continuous improvement initiatives.
• Define business requirements and priorities for SAP, dealer portals, reporting tools, and master data.
• Improve data quality, reporting accuracy, and operational effectiveness.
• Establish metrics, dashboards, and governance standards to support business performance.
• Serve as a key stakeholder for aftermarket-related system enhancements and process improvements.

Skills

Financial acumen

Cross-functional leadership

Business planning

Strategic thinking

Stakeholder influence

Education

Bachelor's degree

Tools

ERP systems

SAP

Commercial reporting tools

Job description

KION North America is seeking a strategic Commercial Aftermarket Development Manager to own growth, profitability, and the long-term development of our aftermarket parts business in North America. You will lead pricing, portfolio development, and cross-functional programs with Sales, Product Management, Supply Chain, Finance, and Dealer partners.

The role drives revenue growth, improves margins, and strengthens dealer engagement, while optimizing product readiness and customer experience across