Afterhours Dispatch Coordinator — Real-Time Logistics

Crossroads Courier; St. Louis (MO); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Generous paid time off

Job summary

A regional delivery service in St. Louis seeks an Afterhours Dispatcher to support courier operations. The role involves managing job orders, coordinating drivers, and ensuring outstanding customer service. The ideal candidate has at least 2 years of customer service experience and excels in fast-paced, time-sensitive situations. Offering competitive pay and benefits, this opportunity is ideal for detail-oriented individuals looking to make an impact during critical hours.

Qualifications

• 2+ years of customer service experience in a fast-paced environment.
• Strong multitasking skills and ability to prioritize.
• Excellent written and verbal communication skills.
• Analytical mindset with quick decision-making abilities.
• Valid driver's license with a clean record.

Responsibilities

• Manage daily and next-day job orders and routes for drivers.
• Monitor drivers in real-time to ensure on-time delivery.
• Provide logistical support to drivers via phone and email.
• Deliver outstanding customer service with urgency.
• Enter job order information accurately into the system.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving

Microsoft Office proficiency

Education

High school diploma or GED

Job description

A regional delivery service in St. Louis seeks an Afterhours Dispatcher to support courier operations. The role involves managing job orders, coordinating drivers, and ensuring outstanding customer service. The ideal candidate has at least 2 years of customer service experience and excels in fast-paced, time-sensitive situations. Offering competitive pay and benefits, this opportunity is ideal for detail-oriented individuals looking to make an impact during critical hours.