Onsite Dispatcher – Time-Critical Logistics (STL)

Crossroads Courier, Inc.; St. Louis (MO); Sur place; USD 71 635 000 - 80 231 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Paid time off (vacation and sick time)

Résumé du poste

Crossroads Courier, Inc. in St. Louis, MO is seeking a reliable Dispatcher to coordinate and manage job orders for independent driver contractors, ensuring on-time delivery and exceptional customer service.

This fast-paced logistics role requires strong communication, organization, and multitasking; you will support the St. Louis division with potential cross-division support. The position is onsite, Thursday through Sunday, 7:00 AM to 5:00 PM, paying $25–$28 per hour.

Qualifications

• High school diploma or GED required.
• 1 year minimum in customer service, dispatch, or logistics.
• Strong organizational and multitasking skills in fast-paced settings.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.
• Proficient with Microsoft Office and dispatch/scheduling software.
• Ability to work independently and make timely decisions.
• Flexibility to work overtime as needed.
• Health insurance, Vision insurance, Paid time off.
• Supportive team environment with growth opportunities.

Responsabilités

• Provide excellent customer service to internal and external customers via phone and email.
• Dispatch and assign orders to independent drivers.
• Schedule next-day deliveries and routes based on priorities.
• Communicate delivery instructions to drivers.
• Coordinate pickup and routing.
• Answer delivery questions and confirm proofs of delivery.
• Apply waiting time and van fees to orders.
• Post routes and recurring orders in the CXT system.
• Manage driver activations/deactivations.
• Complete daily coverage reports.
• Reassign routes and resolve conflicts.
• Report issues to Driver Support and Ops Management.
• Enter and verify order details.
• Support multiple divisions as needed.
• Perform tasks as assigned.

Connaissances

Customer service

Dispatch

Logistics

Communication

Multitasking

Detail oriented

Independent decisions

Overtime flexibility

Formation

High school diploma or GED

Outils

CXT system

Microsoft Office

Description du poste

Crossroads Courier, Inc. in St. Louis, MO is seeking a reliable Dispatcher to coordinate and manage job orders for independent driver contractors, ensuring on-time delivery and exceptional customer service.

This fast-paced logistics role requires strong communication, organization, and multitasking; you will support the St. Louis division with potential cross-division support. The position is onsite, Thursday through Sunday, 7:00 AM to 5:00 PM, paying $25–$28 per hour.