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Job summary
A leading logistics provider is seeking an After-Hours Operations Representative to ensure uninterrupted service during non-business hours. Key responsibilities include real-time shipment monitoring, issue resolution, and customer support. Ideal candidates should possess 2+ years in freight brokerage, strong problem-solving skills, and the ability to work independently during nights, weekends, and holidays. This full-time position is essential for maintaining efficiency and communication in our operations.
Qualifications
2+ years in a freight brokerage, dispatch, or carrier operations role.
Working knowledge of over-the-road trucking and common load board tools.
Strong problem-solving skills with a calm demeanor during high-stress situations.
Responsibilities
Monitor active shipments and ensure timely pickup and delivery.
Serve as the primary point of contact for drivers and carriers after business hours.
Input and maintain accurate load status updates in the TMS.
Skills
Freight brokerage experience
Problem-solving skills
Calm under pressure
Ability to work independently
Flexible schedule
Tools
TMS platforms (Turvo, McLeod, DAT)
ELD tracking tools
Load boards
Job description
A leading logistics provider is seeking an After-Hours Operations Representative to ensure uninterrupted service during non-business hours. Key responsibilities include real-time shipment monitoring, issue resolution, and customer support. Ideal candidates should possess 2+ years in freight brokerage, strong problem-solving skills, and the ability to work independently during nights, weekends, and holidays. This full-time position is essential for maintaining efficiency and communication in our operations.