Aftercare Coordinator: Seamless Transitions

Banyan Treatment Centers; Laurel Run (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, vision & dental insurance

401(k) with employer match

Paid time off and holidays

Life insurance and disability coverage

Job summary

Banyan Treatment Centers in Laurel Run, PA is seeking an Aftercare Coordinator to support patients as they transition through every stage of recovery. This on-site role focuses on discharge planning, continuity of care, and collaboration with clinical staff, families, and external partners to ensure each patient leaves treatment with a clear, well-coordinated aftercare plan.

The Aftercare Coordinator plays a critical role in ensuring long-term recovery by addressing post-treatment needs with

Qualifications

• High school diploma or GED required; Associate’s degree preferred.
• Experience in behavioral health, customer service, or familiarity with 12-step or recovery-based programs preferred.
• Strong written and verbal communication skills with attention to detail.
• Familiarity with Salesforce and/or Kipu EMR preferred.
• Knowledge of local community resources and aftercare support services.

Responsibilities

• Coordinate discharge plans and next level of care with clinical staff and Outbound Team.
• Obtain consents, identification, and financial documentation to support continuity of care.
• Refer administratively discharged patients to appropriate alternative providers.
• Maintain accurate and timely documentation in the electronic medical record (Kipu) and coordinate communication via Teams and Salesforce.

Skills

Communication skills

Attention to detail

Team collaboration

Customer service

Education

High school diploma or GED

Associate’s degree preferred

Tools

Salesforce

Kipu EMR

Job description

Banyan Treatment Centers in Laurel Run, PA is seeking an Aftercare Coordinator to support patients as they transition through every stage of recovery. This on-site role focuses on discharge planning, continuity of care, and collaboration with clinical staff, families, and external partners to ensure each patient leaves treatment with a clear, well-coordinated aftercare plan.

The Aftercare Coordinator plays a critical role in ensuring long-term recovery by addressing post-treatment needs with