Aftercare Coordinator - Recovery Planning & Resources

Discovery Point Retreat; Ennis (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Discovery Point Retreat is seeking an Aftercare Concierge to join our SETTING Program in Texas. The role coordinates individualized discharge and aftercare plans for clients transitioning from treatment to community-based services.

You will connect clients to outpatient therapy, housing, recovery resources, and support groups, document updates in EMR, and collaborate with clinical teams, providers, and families to ensure a smooth, sustained recovery.

Qualifications

• Associate or Bachelor’s degree in psychology, social work, public health, or related field preferred.
• 1–2 years of experience in discharge planning, case management, or recovery services.
• Familiarity with behavioral health systems, outpatient treatment models, and recovery resources.
• Strong organizational, communication, and follow-through skills.
• Compassionate, client-centered approach with cultural competence.
• Experience using EMR systems and referral tracking tools preferred.

Responsibilities

• Collaborate with clients with their clinical team, case management, and medical teams to understand client needs and discharge goals.
• Develop customized aftercare plans including outpatient therapy, psychiatry, IOP/PHP referrals, sober living, peer support, and alumni engagement.
• Coordinate referrals, obtain documentation, and confirm continuity of services prior to discharge.
• Communicate aftercare plans with clients and families to ensure understanding and agreement.
• Track and follow up on post-discharge referrals and outcomes.
• Maintain up-to-date lists of community resources, treatment providers, and recovery organizations.
• Support smooth transitions by helping schedule appointments and ensuring transportation or housing arrangements are confirmed.
• Provide documentation and updates in the EMR and client records.
• Assist in alumni programming initiatives and ongoing engagement efforts.
• Advocate for client needs, barriers, and preferences during discharge planning.

Skills

Discharge planning

Case management

Recovery services

Communication skills

Cultural competence

Time management

Education

Associate or Bachelor’s degree in Psychology, Social Work, Public Health, or related field

Tools

EMR systems

Referral tracking tools

Job description

Discovery Point Retreat is seeking an Aftercare Concierge to join our SETTING Program in Texas. The role coordinates individualized discharge and aftercare plans for clients transitioning from treatment to community-based services.

You will connect clients to outpatient therapy, housing, recovery resources, and support groups, document updates in EMR, and collaborate with clinical teams, providers, and families to ensure a smooth, sustained recovery.