Recovery Case Manager: Client Progress & Aftercare Lead

Hope For Tomorrow; Point Pleasant (WV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid time off

401(K)

Job summary

Hope For Tomorrow seeks a Full Time Recovery Case Manager to coordinate recovery services, document progress, and ensure compliance with contracts and treatment plans. The role includes weekly family outreach, aftercare planning, and collaboration with multiple departments to support client sobriety.

Responsibilities include scheduling, case coordination, discharge planning, and EMR updates. Candidates should have a Bachelor’s in human services or related fields and extensive mental health

Qualifications

• Bachelor’s Degree in Human Services, Criminal Justice or Psychology required.
• Extensive experience within Mental Health and Substance Use Disorder industry.
• Time management skills and the ability to work on multiple projects simultaneously.
• Coordinate with all departments and oversees clients stay at Hope for Tomorrow.
• Creation of an after-care plan that realistically meets the needs of the client.
• Vetting of client visitors and phone calls.
• Must meet then maintain all pre-employment requirements including background checks, drug screen, DMV check, and license verifications.

Responsibilities

• Hold clients accountable for actions in the community and completion of their work.
• Facilitate and provide timely documentation.
• Monitor compliance on client contracts, phone policy, and relations; update RSS board at shift change.
• Ability to work in a fast-paced, dynamic environment.
• Communicate effectively in written, electronic, and oral form.
• Make sound decisions and/or find alternative solutions.
• Make weekly calls to the client’s family and log in the EMR; schedule calls/meetings.
• Family calls within the first 24 hours of admission; referrals weekly.
• Meet with clients weekly to monitor the treatment process.
• Responsible for executing step downs and discharges.
• Upload/delegate ROIs and aftercare plans into EMR.
• Attend Morning, RCM, Supervision, Safety Squad and Quality Assurance meetings.
• Client engagement not limited to caseload; introductions to new clients within 48 hours.

Skills

Time management

Multi-project work

Communication

Decision making

Education

Bachelor’s Degree in Human Services, Criminal Justice or Psychology

Tools

EMR system

Job description

Hope For Tomorrow seeks a Full Time Recovery Case Manager to coordinate recovery services, document progress, and ensure compliance with contracts and treatment plans. The role includes weekly family outreach, aftercare planning, and collaboration with multiple departments to support client sobriety.

Responsibilities include scheduling, case coordination, discharge planning, and EMR updates. Candidates should have a Bachelor’s in human services or related fields and extensive mental health