After-Sales Support Specialist

Cnected; Haines City (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Professional development and training

Growth and advancement opportunities

Collaborative team environment

Job summary

Pinnacle Sales Group, based in the United States, seeks an attentive After Sales support specialist to handle incoming calls, perform clerical duties, and follow up on customer issues. This role emphasizes strong relationship-building, clear communication, and teamwork in a fast-paced environment.

Ideal candidates bring a professional phone demeanor, good listening skills, basic computer skills, and prior customer service experience to contribute to timely resolutions and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Clear, courteous phone manner and strong communication skills.
• Good listening, organization, and multitasking abilities.
• Basic computer skills and willingness to learn phone systems.
• Reliable, professional, and attentive to detail.
• Previous customer service or call center experience.

Responsibilities

• Answer and transfer incoming phone calls for After Sales Team
• Perform clerical and administrative services for After Sales Team
• Follow up on minor customer issues
• Special Projects as Needed

Skills

Phone etiquette

Communication

Active listening

Basic IT skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Pinnacle Sales Group, based in the United States, seeks an attentive After Sales support specialist to handle incoming calls, perform clerical duties, and follow up on customer issues. This role emphasizes strong relationship-building, clear communication, and teamwork in a fast-paced environment.

Ideal candidates bring a professional phone demeanor, good listening skills, basic computer skills, and prior customer service experience to contribute to timely resolutions and customer satisfaction.