After-Hours Youth Crisis Support Specialist

National Youth Advocate Program; Chicago (IL); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

22 Days Off Each Year

11 Paid Holidays Per Year

401(k)

Tuition Assistance

Student Loan Repayment assistance

Work Anniversary Trips

Parental leave

Flexible schedule

Mileage Reimbursement

Training opportunities

Job summary

National Youth Advocate Program in Chicago, IL is hiring a Crisis Support Specialist to respond to after-hours calls, provide crisis intervention for youth and ERH foster parents, and help de-escalate crises. You will document interventions and support families in need.

The position offers a $54,361 annual salary plus on-call pay, comprehensive benefits, training, and a flexible schedule. A bachelor's in human services and youth services experience are preferred.

Qualifications

• Bachelor’s degree in human services, social work, or behavioral sciences.
• 1 year of youth services experience, preferably in child welfare or foster care.
• Ability to stay alert after hours; excellent listening and speaking skills.
• Proficient with computers and MS Office tools.

Responsibilities

• Develop and maintain connections with ERH foster parents.
• Provide daily contact with foster parents to build relationships.
• Handle after-hours calls from ERH foster parents.
• Provide live crisis support and de-escalate crises.
• Document interventions and write incident reports; gather incident details.

Skills

Listening skills

Speaking skills

After-hours alertness

Education

Bachelor’s degree in human services

Tools

Word processing

Spreadsheet

Database programs

Job description

National Youth Advocate Program in Chicago, IL is hiring a Crisis Support Specialist to respond to after-hours calls, provide crisis intervention for youth and ERH foster parents, and help de-escalate crises. You will document interventions and support families in need.

The position offers a $54,361 annual salary plus on-call pay, comprehensive benefits, training, and a flexible schedule. A bachelor's in human services and youth services experience are preferred.