After-Hours & Weekend Scheduling Specialist

VNA of Florida; Florida; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Hybrid work environment

Benefits eligible

Professional development opportunities

Job summary

VNA of Florida is looking for an On-Call & Weekend Scheduling Coordinator to support after-hours and weekend scheduling in a hybrid Stuart, FL setting. You will coordinate caregiver coverage, communicate with caregivers, patients, families, and internal teams, and adjust schedules to maintain continuity of care.

The role demands strong communication, organization, and problem-solving abilities; training occurs in the office during regular hours.

Qualifications

• Must be able to train in the office during normal office hours.
• High school diploma or equivalent preferred.
• Experience in scheduling, healthcare, home care, customer service, or a related field preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to remain calm and professional when handling urgent or changing situations.

Responsibilities

• Provide after-hours on-call support for caregiver call-outs, urgent staffing needs, scheduling changes, and other time-sensitive operational needs.
• Coordinate Private Duty caregiver coverage to help ensure continuity of patient care.
• Communicate professionally with caregivers, patients, families, and internal team members during assigned coverage periods.
• Respond to scheduling needs and make appropriate schedule adjustments based on patient and caregiver needs.
• Document scheduling changes, communications, and actions taken accurately and timely.
• Monitor and follow up on outstanding scheduling and operational needs.
• Escalate clinical, operational, or other concerns to the appropriate team member when needed.
• Maintain accurate information in scheduling and documentation systems.
• Work closely with the Operations and Scheduling teams to support smooth transitions between after-hours, weekend, and regular business-hour coverage.
• Provide additional scheduling and operational support as assigned.
• On-call phone and computer provided for home.

Skills

Communication

Organization

Problem-solving

Customer service

Education

High school diploma or equivalent

Job description

VNA of Florida is looking for an On-Call & Weekend Scheduling Coordinator to support after-hours and weekend scheduling in a hybrid Stuart, FL setting. You will coordinate caregiver coverage, communicate with caregivers, patients, families, and internal teams, and adjust schedules to maintain continuity of care.

The role demands strong communication, organization, and problem-solving abilities; training occurs in the office during regular hours.