ON-CALL & WEEKEND SCHEDULING COORDINATOR - HYBRID/STUART

VNA of Florida; Florida; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Hybrid work environment

Benefits eligible

Professional development opportunities

Job summary

VNA of Florida is looking for an On-Call & Weekend Scheduling Coordinator to support after-hours and weekend scheduling in a hybrid Stuart, FL setting. You will coordinate caregiver coverage, communicate with caregivers, patients, families, and internal teams, and adjust schedules to maintain continuity of care.

The role demands strong communication, organization, and problem-solving abilities; training occurs in the office during regular hours.

Qualifications

• Must be able to train in the office during normal office hours.
• High school diploma or equivalent preferred.
• Experience in scheduling, healthcare, home care, customer service, or a related field preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to remain calm and professional when handling urgent or changing situations.

Responsibilities

• Provide after-hours on-call support for caregiver call-outs, urgent staffing needs, scheduling changes, and other time-sensitive operational needs.
• Coordinate Private Duty caregiver coverage to help ensure continuity of patient care.
• Communicate professionally with caregivers, patients, families, and internal team members during assigned coverage periods.
• Respond to scheduling needs and make appropriate schedule adjustments based on patient and caregiver needs.
• Document scheduling changes, communications, and actions taken accurately and timely.
• Monitor and follow up on outstanding scheduling and operational needs.
• Escalate clinical, operational, or other concerns to the appropriate team member when needed.
• Maintain accurate information in scheduling and documentation systems.
• Work closely with the Operations and Scheduling teams to support smooth transitions between after-hours, weekend, and regular business-hour coverage.
• Provide additional scheduling and operational support as assigned.
• On-call phone and computer provided for home.

Skills

Communication

Organization

Problem-solving

Customer service

Education

High school diploma or equivalent

Job description

ON-CALL & WEEKEND SCHEDULING COORDINATOR

Hybrid-Stuart, FL | Full Time | Benefits Eligible

Remote On-Call (Wednesday-Monday): 5:00 PM – 8:00 AM | Weekend In Office (Saturday & Sunday): 8:00 AM – 5:00 PM

Join a Home Health Leader with 50 Years of Service

For 50 years, Visiting Nurse Association of Florida (VNA) has been helping patients heal, recover, and remain independent at home. As a trusted nonprofit home health provider, we offer meaningful work, supportive leadership, and the opportunity to make a difference in the lives of patients and families every day.

What You'll Do

• Provide after-hours on-call support for caregiver call-outs, urgent staffing needs, scheduling changes, and other time-sensitive operational needs.
• Coordinate Private Duty caregiver coverage to help ensure continuity of patient care.
• Communicate professionally with caregivers, patients, families, and internal team members during assigned coverage periods.
• Respond to scheduling needs and make appropriate schedule adjustments based on patient and caregiver needs.
• Document scheduling changes, communications, and actions taken accurately and timely.
• Monitor and follow up on outstanding scheduling and operational needs.
• Escalate clinical, operational, or other concerns to the appropriate team member when needed.
• Maintain accurate information in scheduling and documentation systems.
• Work closely with the Operations and Scheduling teams to support smooth transitions between after-hours, weekend, and regular business-hour coverage.
• Provide additional scheduling and operational support as assigned.
• On-call phone and computer provided for home.

What You'll Need

• Must be able to train in the office during normal office hours.
• High school diploma or equivalent preferred.
• Experience in scheduling, healthcare, home care, customer service, or a related field preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to remain calm and professional when handling urgent or changing situations.
• Ability to work independently, manage multiple priorities, and make decisions within established procedures.
• Comfortable communicating by phone and using electronic scheduling and documentation systems.
• Dependable and responsive during assigned on-call and weekend coverage.
• Ability to maintain confidentiality and handle sensitive patient and caregiver information appropriately.
• A compassionate, patient-centered approach and commitment to providing excellent service.

Why You'll Love Working Here

• Competitive pay
• Supportive operations and leadership teams
• Hybrid work environment
• Professional development opportunities
• Free CEUs
• Career growth opportunities
• Benefits available for eligible positions

Join a Trusted Organization Serving Florida for 50 Years

If you're organized, dependable, and enjoy solving problems while helping others, we'd love to have you join the VNA of Florida team.

VNA of Florida
50 Years of Compassionate Care
The Heart of Home Care

EOE/DFW