After-Hours Shipping Operations Specialist

RXO CORPORATE SOLUTIONS; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

RXO CORPORATE SOLUTIONS is seeking an After-Hours Operations Representative to maintain reports, track shipments, and resolve issues to ensure a positive customer experience. The role involves coordinating loads, scheduling pickups, and communicating progress to customers.

Ideal candidates have strong communication skills and the ability to work in a fast-paced environment. This on-site position offers opportunities in operations, logistics, and career development within RXO.

Qualifications

• Excellent verbal and written communication skills.
• Self-motivated with ability to work with minimal supervision.
• Able to thrive in a fast-paced logistics setting.

Responsibilities

• Support Sales by managing the branch's key accounts.
• Enter loads and confirm shipment statuses.
• Schedule pickup and delivery appointments with warehouses and customers.
• Track shipments from start to finish and update the customer on status.
• Resolve shipment issues and share updates with customers.
• Enter data into the Transportation Management System (TMS) and prepare loads for accounting.
• Notify Sales Manager and Carrier Operations Group of issues.
• Prioritize daily workload and focus on accounts (load entry, tracking, reporting).
• Offer Management.
• Load Coverage.

Skills

Verbal & written communication

Self-motivated work style

Fast-paced environment

Job description

RXO CORPORATE SOLUTIONS is seeking an After-Hours Operations Representative to maintain reports, track shipments, and resolve issues to ensure a positive customer experience. The role involves coordinating loads, scheduling pickups, and communicating progress to customers.

Ideal candidates have strong communication skills and the ability to work in a fast-paced environment. This on-site position offers opportunities in operations, logistics, and career development within RXO.