Evening-Shift Logistics Operations Specialist

RXO; Atlanta (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with company 5%

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO is looking for an After-Hours Operations Representative in Atlanta to maintain reports, track shipments, and resolve issues, ensuring customers have a positive experience. This role supports Sales, enters loads, schedules pickups, and tracks shipments end-to-end, communicating updates to customers and internal teams.

The role requires strong communication, the ability to work in a fast-paced environment, and meticulous attention to detail.

Qualifications

• Excellent verbal and written communication skills.
• Self-motivated with the ability to work with minimal supervision.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Support Sales with managing the branch's key accounts.
• Enter loads and confirm notes about shipment status.
• Schedule pickup and delivery appointments with warehouses and customers.
• Track shipment status from inception to delivery and update customers.
• Resolve shipment issues and share updates with customers.
• Enter information into the Transportation Management System (TMS) for accounting.
• Communicate shipment, billing, or follow-up issues to Sales Manager and Carrier Operations Group.
• Prioritize daily workload and focus on load entry, tracking, and reporting.
• Offer Management.
• Load Coverage.

Skills

Verbal and written communication

Self-motivated

Fast-paced environment

Job description

RXO is looking for an After-Hours Operations Representative in Atlanta to maintain reports, track shipments, and resolve issues, ensuring customers have a positive experience. This role supports Sales, enters loads, schedules pickups, and tracks shipments end-to-end, communicating updates to customers and internal teams.

The role requires strong communication, the ability to work in a fast-paced environment, and meticulous attention to detail.