After-Hours Care Leader & Real-Time Scheduler

Cheer Home Care, LLC; San Diego (CA); Sur place; USD 73 000 - 75 000; Plein temps

Avantages offerts par ce poste

401k with 4% match

Health, Dental, Vision insurance

Salaried position

Performance-based bonuses

Résumé du poste

Cheer Home Care, LLC is seeking an After-Hours Care Manager & Scheduler to oversee overnight and weekend operations, ensuring seamless care delivery. You will manage real-time caregiver schedules, handle urgent situations, and support both clients and caregivers, with RN/LVN/MSW as ideal background.

This is a salaried role, with structured evening hours and on-call shifts to maintain high-quality care and timely responses during off-hours.

Qualifications

• Experience in home care, home health, healthcare staffing, or care coordination.
• Strong scheduling and logistics management.
• Ability to think quickly and make sound decisions independently.
• Excellent communication skills (phone, text, and written).
• Tech-savvy and comfortable with scheduling software and documentation systems.
• Highly dependable with strong accountability—this role is critical coverage.

Responsabilités

• Serve as the primary point of contact for all after-hours calls (clients, families, caregivers, facilities).
• Manage and adjust caregiver schedules in real-time due to call-outs, emergencies, or changing client needs.
• Coordinate last-minute shift coverage, including outreach to available caregivers or fill-in for the shift.
• Provide care management support, including problem-solving for client or caregiver concerns.
• Complete and attend starts of care and oversee hospital discharges.
• Complete routine check-ins with caregivers and clients.
• Triage and elevate urgent situations appropriately; document all interactions clearly.

Connaissances

Scheduling & logistics management

Calm under pressure

Healthcare coordination

Outils

AxisCare

Description du poste

Cheer Home Care, LLC is seeking an After-Hours Care Manager & Scheduler to oversee overnight and weekend operations, ensuring seamless care delivery. You will manage real-time caregiver schedules, handle urgent situations, and support both clients and caregivers, with RN/LVN/MSW as ideal background.

This is a salaried role, with structured evening hours and on-call shifts to maintain high-quality care and timely responses during off-hours.