AFS Solutions Engineer – Field Training & Support

IDEX; Ocala (FL); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings program with

PTO

more

Job summary

IDEX is seeking an experienced professional to support Advanced Flow Solutions (AFS) product applications. You will train customers, perform installation and testing, and assist engineering with new product development.

The role requires strong knowledge of vehicle electrical systems, field service experience, and the ability to travel 50%+ on short notice. Join a global leader delivering trusted safety and fire protection solutions.

Qualifications

• Knowledgeable of vehicle electrical systems both on and off highway.
• Knowledgeable of vehicle multiplexing systems (Class1 ES-Key or Weldon V-MUX systems are a plus).
• Knowledgeable of engine systems and controls.
• Knowledgeable of Hydraulic systems and controls.
• A detailed understanding of apparatus pumping systems.
• Must be able to work and communicate with all levels of a customer’s organization.
• Reading and interpreting technical and government documents is expected.
• Proficient with MS Office; JD Edwards and Salesforce are a plus.

Responsibilities

• Provide IDEX AFS training for customers at all levels of the organization.
• Install, functional test and report on IDEX Fire and Safety AFS products.
• Help craft training curriculum and content.
• Assist in the development of OEM and End user specifications.
• Assist in collecting and reporting VOC data.
• Perform sales and customer service duties both on and off site.
• Assist the IDEX commercial team as the SME for IDEX AFS systems.
• Identify product line gaps and communicate them to product management and engineering.
• Design wiring harness as required.
• Assist engineering with practical application testing of new product.
• Assist OEM customers and dealers with education of end users by attending preconstruction meetings as required.
• All other duties as assigned.

Skills

Vehicle electrical systems

Vehicle multiplexing systems

Engine systems and controls

Hydraulic systems and controls

Apparatus pumping systems

Customer communication

Education

Associate's degree or 5+ years related experience

Tools

MS Office

JD Edwards (MRP)

Salesforce CRM

Job description

IDEX is seeking an experienced professional to support Advanced Flow Solutions (AFS) product applications. You will train customers, perform installation and testing, and assist engineering with new product development.

The role requires strong knowledge of vehicle electrical systems, field service experience, and the ability to travel 50%+ on short notice. Join a global leader delivering trusted safety and fire protection solutions.