AFS Applications Specialist

IDEX Corporation; Ocala (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

IDEX Corporation seeks a field-focused professional to support Advanced Flow Solutions (AFS) product applications across customer sites. You will train customers, install and test AFS products, and collaborate with engineering to refine specifications and VOC data. Travel will be frequent to support customers and OEMs.

The role requires strong knowledge of vehicle and hydraulic systems, and hands-on ability with wiring harnesses, testing, and technical presentations to diverse audiences.

Qualifications

• Associates degree or 5+ years related experience required.
• Ability to read, analyze and interpret technical procedures and communicate with customers.
• Excellent oral and written communication; strong presentation skills.

Responsibilities

• Provide IDEX AFS training for customers at all levels.
• Install, functional test and report on IDEX Fire and Safety AFS products.
• Assist in development of OEM and end-user specifications.
• Assist in collecting and reporting VOC data.
• Perform sales and customer service duties on and off site.
• Act as subject matter expert for IDEX AFS systems with the commercial team.
• Identify product gaps and communicate to product management/engineering.
• Design wiring harness as required.
• Support engineering with application testing of new products.
• Assist OEM customers and dealers with end-user education.
• All other duties as assigned.

Skills

Vehicle electricals

Vehicle multiplexing

Engine systems

Hydraulic systems

Pumping systems

Customer communication

Education

Associates Degree

Tools

JD Edwards

Salesforce

MS Office

MRP systems

Job description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

SUMMARY OF JOB RESPONSIBILITES:

Assist customers with Advanced Flow Solutions (AFS) product applications and provide technical and field support for AFS systems. Report field issues and findings to production and engineering.

DUTIES AND RESPONSIBILITIES

• Provide IDEX AFS training for customers at all levels of the organization.
• Install, functional test and report on IDEX Fire and Safety AFS products.
• Help craft training curriculum and content.
• Assist in the development of OEM and End user specifications.
• Assist in collecting and reporting VOC data.
• Perform sales and customer service duties both on and off site
• Assist the IDEX commercial team as the subject matter expert for IDEX AFS systems.
• Identify product line gaps and communicate them to product management and engineering.
• Design wiring harness as required.
• Assist engineering with practical application testing of new product.
• Assist OEM customers and dealers with education of end users by attending preconstruction meetings as required.
• All other duties as assigned.

KNOWLEDGE, SKILLS AND REQUIRED ABILITIES

• Knowledgeable of vehicle electrical systems both on and off highway.

• Knowledgeable of vehicle multiplexing systems (Class1 ES-Key or Weldon V-MUX systems are a plus).

• Knowledgeable of engine systems and controls.

• Knowledgeable of Hydraulic systems and controls.

• A detailed understanding of apparatus pumping systems.

• Must be able to work and communicate with all levels of a customer’s organization.

EDUCATION AND EXPERIENCE

Associates Degree or a minimum of 5 years related experience and training; or equivalent combination of education and experience.

LAUNGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and to respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

COMPUTER SKILLS

Proficient with MS Office products

MRP systems experience (JD Edwards experience is a plus)

CRM system experience (Sales Force is a plus)

OTHER QUALIFICATIONS

Demonstrated problem solving and negotiation skills

Excellent oral and written communication skills

Advanced technical knowledge across all IDEX Fire and Safety product lines

Hands-on knowledge of fire truck manufacturing and plumbing techniques

Excellent formal presentation skills before both small and large groups

• The ability to travel on short notice at a rate of 50%+.

PHISICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Stand, Walk and/or Sit 30% of the time
• Use hands to handle, reach and feel : 90% of the time
• Climb, balance, stoop, kneel or crawl 30% of the time
• Talk and hear 100% of the time

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to the following environmental conditions:

Moving mechanical parts

Risk of electrical shock

Vibration

The noise in the work environment is occasionally loud.

Occasional exposure to weather extremes of heat and cold.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [e-mail] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.