Affordable Housing Leasing Specialist

Elmington; Charlotte (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Life insurance

Job summary

Elmington Living is seeking a Leasing Consultant to be the primary contact for prospective and current residents, leasing apartment homes per marketing plans and LIHTC/HUD requirements.

You will greet, tour, and follow up with prospects, maintain reports, and support marketing events to drive leasing traffic. The role emphasizes service, compliance, and teamwork in a vibrant on-site office.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, sales, or leasing experience preferred.
• Familiarity with LIHTC and HUD/Section 8 requirements a plus; willingness to be trained required.
• Experience with RealPage/OneSite, Yardi, Fortress or similar leasing software preferred.

Responsibilities

• Greet and tour prospective residents, presenting the community and available apartment homes professionally.
• Follow up with prospects promptly via phone, email, and text to convert traffic into leases; update notes.
• Maintain accurate traffic, tour, and closing-ratio reports in the property management system.
• Support outreach marketing efforts and community events to drive leasing traffic.
• Support execution of leasing-related initiatives outlined in the property's action plan.
• Collect and review applications and supporting documentation for accuracy and completeness.
• Assist with income and asset verification in accordance with program requirements.
• Maintain the property waitlist per program and fair housing guidelines.
• Support recertification paperwork collection as needed.
• Prepare lease documents and conduct move-in orientations.
• Respond to resident inquiries and route service requests to maintenance.
• Maintain a clean, presentable leasing office and model apartments.
• Assist with renewals and lease expiration outreach.
• Report incidents to the Community Director within 8 hours of occurrence.
• Confirm move-in funds are received and utilities are set up prior to move-in.

Skills

Customer service

Leasing

Sales

Communication

Education

High school diploma or equivalent

Tools

RealPage/OneSite

Yardi

Fortress

Job description

Elmington Living is seeking a Leasing Consultant to be the primary contact for prospective and current residents, leasing apartment homes per marketing plans and LIHTC/HUD requirements.

You will greet, tour, and follow up with prospects, maintain reports, and support marketing events to drive leasing traffic. The role emphasizes service, compliance, and teamwork in a vibrant on-site office.