Affordable Housing Community Manager — Growth & Impact

Guardian Real Estate Services LLC; Portland (OR); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Medical/Vision/Prescription Insurance

Dental Insurance

Medical/Dependent Care FSA

Life/AD&D Insurance

Employer-matched 401-K

Vacation Time

Sick Time

11 Holidays + Birthday + Flex Holiday

Employee Assistance Program

Job summary

Guardian Real Estate Services is seeking a Full-Time Community Manager for Beacon Manor in Portland, OR. The role oversees three HUD-affordable communities, supervising staff and vendors to ensure exceptional resident service and property condition.

The ideal candidate will have 2+ years of multi-family management experience, 1+ year in affordable housing, and supervisory experience, with strong organizational, budgetary, and communication skills.

Qualifications

• High school diploma or GED is required.
• At least two years of experience managing a multi-family community.
• At least one year of experience in affordable housing.
• At least one year of prior supervisory experience.
• Strong understanding of Fair Housing and Landlord Tenant Laws in the state of OR.
• Excellent attention to detail and organizational skills.
• Strong customer service skills.
• Strong mathematical skills and basic understanding of property budgets is desirable.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner, both verbally and in writing.

Responsibilities

• Always represent Guardian in a positive and professional manner.
• Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
• Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).
• Assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
• Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
• Administer budgets, review, and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Regional Property Manager.
• Ensure that the property operates in compliance with the affordable program requirements applicable to the property.
• Complete resident income certifications and re-certifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
• Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
• Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
• Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach, and discipline staff with direction from Regional Property Manager and Corporate HR Department.
• Accurately record time worked, adhere to time keeping guidelines including approving site staff time records daily.
• Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
• Work with Regional Property Manager to identify, engage and supervise property vendors.
• Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with property’s budget.
• Liaison with corporate departments to provide a team approach to the management of the property.
• Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
• Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Regional Property Manager.

Skills

Multifamily management

Staff supervision

Affordable housing experience

Fair Housing compliance

Customer service

Budgeting basics

English proficiency

Organizational skills

Communication

Education

High school diploma or GED

Job description

Guardian Real Estate Services is seeking a Full-Time Community Manager for Beacon Manor in Portland, OR. The role oversees three HUD-affordable communities, supervising staff and vendors to ensure exceptional resident service and property condition.

The ideal candidate will have 2+ years of multi-family management experience, 1+ year in affordable housing, and supervisory experience, with strong organizational, budgetary, and communication skills.