Aesthetic Front Desk Pro: Scheduling, Billing & Guest Care

Sonobello; Charlotte (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K

EAP

PTO

Paid Holidays

Job summary

Sono Bello in Charlotte, NC is seeking a friendly front desk administrator to greet patients, manage check-in/out, schedule appointments, and maintain the front office. This full-time role offers a stable, high-energy environment in the growing aesthetics field.

You should be proficient with MS Office, especially Excel, able to communicate clearly with patients and staff, and handle basic billing duties. Benefits include health coverage, 401(k), PTO, and paid holidays; no holiday or night shifts

Qualifications

• Must be familiar with MS Office, including Excel.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply and divide.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to problem solve.

Responsibilities

• Greet all patients and offer beverages.
• Check patients in and ensure schedule reflects appointment status.
• Check patients out and schedule next appointment.
• Maintain accountability for the schedule book and front desk.
• Direct visitors to appropriate staff.
• Conduct confirmation calls for appointments.
• Prepare new patient charts and maintain front office files.
• Process payments and handle daily close out reports.

Skills

MS Office

Excel

Oral communication

Numerical skills

Problem solving

Tools

Scheduling system

Job description

Sono Bello in Charlotte, NC is seeking a friendly front desk administrator to greet patients, manage check-in/out, schedule appointments, and maintain the front office. This full-time role offers a stable, high-energy environment in the growing aesthetics field.

You should be proficient with MS Office, especially Excel, able to communicate clearly with patients and staff, and handle basic billing duties. Benefits include health coverage, 401(k), PTO, and paid holidays; no holiday or night shifts