Aesthetic Client Care Concierge (Part-Time)

SkinSpirit; Sarasota (FL); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Employee discounts

Paid holidays

401k with company match

Medical, Vision, and Dental insurance

Job summary

SkinSpirit is seeking a Client Care Administrator in Sarasota to support daily clinic operations as part of the Administrative team. This part-time role requires phone coverage, scheduling, registration, and opening/closing transactions, all delivered with a client-first approach.

Ideal candidates will have at least a high school diploma, 1+ year customer service experience, and the ability to multi-task in a fast-paced medical spa environment.

Qualifications

• High School Diploma or GED required; AA preferred.
• 1+ years of customer or sales experience required; experience in an aesthetic setting preferred.
• Exceptional customer service skills.
• Ability to be efficient and productive in a fast-paced environment.
• Ability to multi-task, prioritize, and organize with a consistently high level of accuracy.
• Must be a team player.
• Ability to work as part of a team and take initiative independent of direct supervision.
• Knowledge of: Internet, Outlook, Excel, Word and the ability to learn new software quickly.
• Social media experience is a plus.
• Excellent, written, verbal and interpersonal skills.
• Great attention to detail and accuracy.
• Experience in medical office/understanding of cosmetic procedures/skin care products.
• Experience with Zenoti or other POS systems preferred by not required.

Responsibilities

• Work a combination of weekday, weekend and evening shifts, including opening and closing.
• Provide excellent client care and customer service.
• Answer and screen high volume inbound phone calls.
• Manage appointments (scheduling, moving and canceling).
• Actively promote the clinic, treatments, services, products, as well as programs, promotions and discounts.
• Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Accurately complete client transactions.
• Maintain confidentiality in guest matters.
• Assist with other duties and projects as assigned by management.

Skills

Customer service

Multi-tasking

Teamwork

Communication

Attention to detail

Education

High School Diploma or GED

AA preferred

Tools

Internet

Outlook

Excel

Word

Zenoti POS

Job description

SkinSpirit is seeking a Client Care Administrator in Sarasota to support daily clinic operations as part of the Administrative team. This part-time role requires phone coverage, scheduling, registration, and opening/closing transactions, all delivered with a client-first approach.

Ideal candidates will have at least a high school diploma, 1+ year customer service experience, and the ability to multi-task in a fast-paced medical spa environment.