Aerospace Front Desk & Visitor Coordinator

GKN Aerospace company; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

GKN Aerospace in Muncie, IN is seeking a dedicated Receptionist to be the first point of contact for visitors, suppliers, and employees. This fully onsite role supports day-to-day office operations and requires strong organizational and communication skills.

You will manage visitor access, handle calls and emails, support Human Resources, and coordinate with site vendors. A good fit has 3+ years in reception or office admin and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in reception, office administration, customer service, or plant administration.
• Proficiency in Microsoft Office Suite including Excel, Outlook, Word and PowerPoint.
• Ability to maintain confidentiality with employees, customers, suppliers and visitors.

Responsibilities

• Serve as the primary receptionist by greeting and directing visitors, vendors, customers, and employees in a professional and courteous manner.
• Manage visitor access and site security through the iLobby visitor management system.
• Answer, screen, and route incoming phone calls, emails, and other inquiries.
• Receive raw materials using supplier packing lists, assign serial numbers, and enter parts into the LN system to create routers.
• Maintain breakrooms and common office areas, ensuring supplies are stocked and organized.
• Serve as the primary point of contact for facility and service vendors, including office cleaning services, Cintas uniform rentals and supplies, landscaping, water services, and vending providers.
• Plan and coordinate employee recognition and workplace celebration activities.
• Provide administrative support to Human Resources as needed.
• Perform additional duties and provide backup support to various functions as assigned by the Site Manager.

Skills

Attention to detail

Confidentiality

Data entry

Professional communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Excel

Outlook

Word

PowerPoint

SAP

LN

Job description

GKN Aerospace in Muncie, IN is seeking a dedicated Receptionist to be the first point of contact for visitors, suppliers, and employees. This fully onsite role supports day-to-day office operations and requires strong organizational and communication skills.

You will manage visitor access, handle calls and emails, support Human Resources, and coordinate with site vendors. A good fit has 3+ years in reception or office admin and proficiency with Microsoft Office.