Guest Experience Coordinator – Front Desk

Legends Global; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Legends Global is seeking a courteous Receptionist to join our Indianapolis, IN team. You will handle front-desk duties, answer calls, greet visitors, manage calendars, process mail, and coordinate meetings and meals for large gatherings.

The role requires basic Microsoft 365 skills (Outlook, Excel, Word) and strong communication. A high school degree and 1 year of related experience are preferred, with an emphasis on professionalism and teamwork.

Qualifications

• Knowledge of Word Processing software.
• Knowledge of Spreadsheets helpful.

Responsibilities

• Retrieves messages from voicemail and forwards to appropriate personnel.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, information about events at the facility and other information.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, directs visitors as needed.
• Monitors visitor access and issues passes when required.
• Updates appointment calendars.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Orders, receives, and maintains office supplies.
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating.
• Co-manages meeting space calendars
• Ensure meeting spaces and floating workspaces are tidy and ready to use
• Coordinates and orders group meals for large meetings and/or out-of-town guests. Make sure area is cleaned up after the meal is served
• Maintains the appearance of the lobby
• Working knowledge of the Microsoft 365 suite, specifically Outlook, Excel, and Word
• Friendly and welcoming representation of LGM for staff and clients
• Monitor office supply room inventory and work with supply company for ordering and restocking
• Monitor break room supplies and coffee inventory, work with supply company for ordering and restocking.

Skills

Word processing

Spreadsheets

Education

High School diploma or G.E.D.

1 year related experience

Job description

Legends Global is seeking a courteous Receptionist to join our Indianapolis, IN team. You will handle front-desk duties, answer calls, greet visitors, manage calendars, process mail, and coordinate meetings and meals for large gatherings.

The role requires basic Microsoft 365 skills (Outlook, Excel, Word) and strong communication. A high school degree and 1 year of related experience are preferred, with an emphasis on professionalism and teamwork.