Aerospace Customer Support Specialist (Sales Support)

Precision Aviation Group; Atlanta, Northern (GA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health benefits after 30 days

401(k) with company match

Paid time off and holidays

Job summary

A leading aerospace and defense services company located in Atlanta is seeking a Customer Support Representative. This role involves providing phone-based support, order processing, and managing customer inquiries in a fast-paced environment. Ideally, candidates should have 3-5 years of experience in customer service, be highly organized, and capable of managing multiple priorities. The position offers competitive pay and a comprehensive benefits package to ensure work-life balance.

Qualifications

• 3-5 years in customer service roles.
• Previous sales support experience with direct customer contact.
• Ability to manage support for multiple people with competing deadlines.

Responsibilities

• Support Sales for a dynamic, fast-paced environment.
• Maintain customer database and history.
• Produce reports to assist in tracking customer interactions.

Skills

Phone-based customer support

Computer-based order processing

Strong listening skills

Organizational skills

Analytical problem-solving

Computer savvy

Tools

Word

Excel

Outlook

SAP

Job description

A leading aerospace and defense services company located in Atlanta is seeking a Customer Support Representative. This role involves providing phone-based support, order processing, and managing customer inquiries in a fast-paced environment. Ideally, candidates should have 3-5 years of experience in customer service, be highly organized, and capable of managing multiple priorities. The position offers competitive pay and a comprehensive benefits package to ensure work-life balance.