Aerospace Customer Support & Order Specialist

sensata; Thousand Oaks (CA); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Education reimbursement

Paid time off

Job summary

Sensata Technologies is seeking a Customer Service Specialist to interact with external customers, provide information, support, and resolve inquiries and order status issues. The role reports to the Customer Service Supervisor within the Aerospace Business Unit.

The ideal candidate brings a proven track record in customer service, a Customer First mindset, and strong teamwork. You will handle order management, communicate promptly, and collaborate with Make Site, Warehouses, and Finance to

Qualifications

• Ideal candidate has track record in customer service.
• Must be a team player in a fast-paced environment.
• Strong organizational, planning and time management skills.

Responsibilities

• Interact with external customers, provide information and support.
• Solve problems related to inquiries and order status.
• Provide timely and accurate order status information to customers.
• Collaborate with Make Sites, Warehouses, and Finance to resolve issues.
• Own order management responsibilities including orders, expedites, dates.

Skills

Customer service

Team player

Organization

Interpersonal skills

Microsoft Office

Tools

Microsoft Office (Outlook, Word, PowerPoint, Excel)

Job description

Sensata Technologies is seeking a Customer Service Specialist to interact with external customers, provide information, support, and resolve inquiries and order status issues. The role reports to the Customer Service Supervisor within the Aerospace Business Unit.

The ideal candidate brings a proven track record in customer service, a Customer First mindset, and strong teamwork. You will handle order management, communicate promptly, and collaborate with Make Site, Warehouses, and Finance to