Aerospace Customer Support & Order Coordinator

Manpower Group (USA); Lynwood (CA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with 3% company match

Paid time off

Job summary

Manpower Group (USA) client in the aerospace industry seeks a dedicated Customer Service Rep to join the Lynwood, CA team. You will support order coordination and client communication, ensuring orders align with internal work orders and timely updates on status.

The ideal candidate has a High School Diploma or GED, 2+ years in aerospace customer service, proficiency in Microsoft Office, and familiarity with MRP/ERP systems.

Qualifications

• High School Diploma or GED required.
• 2+ years aerospace customer service experience preferred.
• Proficient in Microsoft Office; MRP/ERP experience preferred.
• Strong accountability, active listening, and assertiveness.
• Excellent communication skills, both oral and written, with a customer focus.

Responsibilities

• Review customer purchase orders and verify alignment with internal work orders.
• Communicate and flow down all process requirements and customer specifications.
• Monitor MRP system to meet delivery dates.
• Provide timely updates to customers on order status.
• Coordinate with production to obtain estimated completion dates and develop daily reports.

Skills

Active listening

Customer service

Oral and written communication

Microsoft Office

Attention to detail

Education

High School Diploma or GED

Tools

MRP/ERP systems

Job description

Manpower Group (USA) client in the aerospace industry seeks a dedicated Customer Service Rep to join the Lynwood, CA team. You will support order coordination and client communication, ensuring orders align with internal work orders and timely updates on status.

The ideal candidate has a High School Diploma or GED, 2+ years in aerospace customer service, proficiency in Microsoft Office, and familiarity with MRP/ERP systems.