Advocacy Specialist

DEL MAR COLLEGE; Corpus Christi (TX); On-site; USD 48,000 - 76,000; Full time

Job summary

Del Mar College in Corpus Christi invites applications for a counseling-related role focused on academic recovery and student support. The position works with ARP probation and CARE Connection students, building relationships with faculty and staff to promote student success.

The successful candidate will provide case management, coordinate programs, and connect students to campus and community resources, while maintaining a collaborative, student-centered approach aligned with the College’s

Qualifications

• Master’s degree required.
• Three years related experience.
• Strong written and verbal communication skills.
• Proficient in Microsoft Word, Excel and Outlook.
• Ability to establish cooperative relationships with students, faculty and staff.
• Team-oriented with a student-centered focus on retention.

Responsibilities

• Partner with retention colleagues to serve ARP probation and CARE Connection students.
• Provide case management and referrals to programs, resources and services.
• Establish a supportive environment for participation, information sharing and mentoring.
• Support at-risk student populations with instructional and student development units.
• Develop, coordinate and implement timelines and activities for student success.
• Identify target populations and collaborate with college departments.
• Evaluate new approaches to intervention strategies at pivotal points.
• Participate in college-wide activities promoting student success.
• Analyze student information to assess interests, abilities and barriers.
• Educate students about available services such as financial aid, counseling and tutoring.
• Coordinate referrals to college and community services as needed.
• Utilize Civitas/Maxient to document ARP contacts and interventions.

Skills

Communication

Microsoft Office

Collaborative mindset

Teamwork

Education

Master's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Minimum Qualifications

Master’s degree.

Three (3) years related experience.

Required Job Knowledge, Skills, Abilities

Strong written and verbal communication skills.

Proficient in Microsoft Office Word, Excel and Outlook.

Capacity to establish and maintain cooperative working relationships with students, faculty, and staff.

Able to work as part of a team using a student-centered focus on helping to attain, maintain and retain students and prospective students throughout their higher education experience.

Preferred Qualifications

Master’s degree in Counseling, Student Development/Student Affairs, Social Work or related field.

Familiar with local social services and community resource agencies.

Experience working with at-risk student populations.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024-2029, Guiding Star III : Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

Job Duty

Partner with retention colleagues to primarily serve Academic Recovery Program (ARP) probation and suspension students plus CARE Connection students in need identified via faculty-driven early alerts. Develop collaborative relationships and partnerships with faculty and staff throughout the campus community - community partners to address students’ personal and academic needs.

Job Duty

Provide case management, direct and referral service to students through the development, implementation, coordination, and assessment of programs, resources, and services.

Job Duty

Establish a supportive environment that encourages participation, dissemination of information, networking, coalition building, mentoring, academic achievement, and community service.

Job Duty

Perform a wide range of activities to support at-risk student populations in conjunction with instructional and student development units.

Job Duty

Participate in the annual development, planning, coordination, scheduling and implementation of timelines and activities, ensuring that timelines are achieved and assigned tasks are accomplished.

Job Duty

Develop, implement, and evaluate methods to identify and outreach to target populations, including collaboration with College academic and student services departments.

Job Duty

Evaluate new approaches to implement and intervention strategies for students during pivotal points of the college experience.

Job Duty

Participate in, attend, and/or promote College-wide activities supporting student success including but not limited to registration, faculty/staff professional development, etc. Establish, nurture, and leverage relationships with faculty and staff.

Job Duty

Analyze information about individuals through interviews, assessments, and records to appraise their interests, abilities, and potential barriers to academic success and retention. Provide direct services or referrals to campus and community resources as appropriate.

Job Duty

Assist regarding personal and academic concerns by collaborating with students to establish goals and develop an appropriate action plan. Educate students about available services for financial aid, disability, counseling, tutoring, and academic advising services.

Job Duty

Apply an outreach/connection/triage/intervention/follow-up framework with students and coordinate referrals to College and community services as needed.

Job Duty

Other related duties as assigned.

Job Duty

Utilize Electronic Records Management Systems (Civitas, Maxient) to document ARP student contact activities as well as retention interventions with students identified via the faculty-driven early warning alert system. Connect with ARP and CARE Connection students (cases).

Supplemental Questions

• * Do you have a Master's degree?
  • Yes, I have a Master's degree or higher. (Submission of transcript(s) with conferred/award date is required)
  • No, I do not have the required education.
• * Do you have three (3) years related experience?
  • Yes.
  • No.

Required Documents

• Resume
• Letter of Interest
• Transcripts

Optional Documents

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.