Advertising Client Services Leader - Grow Partnerships

Roku; Chicago (IL); Hybrid; USD 145,000 - 166,000; Full time

Benefits offered by this job

Health insurance

Equity awards

Life insurance

Disability benefits

Parental leave

Wellness benefits

Paid time off

Job summary

Roku is seeking a Manager, Client Services, Advertising, in Illinois to lead the strategic account management function for the Media & Entertainment portfolio. You will coach Account Managers, develop talent, and ensure delivery of high-impact advertising solutions that meet client goals.

The role requires hands-on relationship cultivation with performance-minded partners and cross-functional collaboration.

Qualifications

• 5–7 years of experience in account management within the advertising media industry.
• Experience with Media & Entertainment or Theatrical clients is a plus.
• Proven coaching and development of Account Managers in fast-paced environments.

Responsibilities

• Provide direct coaching and mentorship to Account Managers, focusing on skill development and performance improvement.
• Conduct regular 1:1s to give feedback and set goals for professional growth.
• Train on client relationship management, campaign strategy, and performance optimization.

Skills

Account management

Coaching

People development

Stakeholder management

Programmatic advertising

Tools

DSPs

SSPs

DMPs

Job description

Roku is seeking a Manager, Client Services, Advertising, in Illinois to lead the strategic account management function for the Media & Entertainment portfolio. You will coach Account Managers, develop talent, and ensure delivery of high-impact advertising solutions that meet client goals.

The role requires hands-on relationship cultivation with performance-minded partners and cross-functional collaboration.