Adventure-Driven Assistant Store Manager

icebreaker; Salt Lake City (UT); On-site; USD 28,000 - 41,000; Full time

Job summary

The North Face in Salt Lake City is seeking an Assistant Store Manager to lead a team of Brand Advocates, ensuring exceptional customer experiences and brand integrity. You will partner with the Store Manager to drive profitability through selling, merchandising, and operations, while modeling exemplary service.

2+ years in retail leadership, strong communication, and the ability to develop diverse teams are essential.

Qualifications

• 2+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Capable of working independently and managing shifting priorities.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store and perform physical tasks.

Responsibilities

• Lead, develop, and motivate a team of Brand Advocates to deliver best-in-class customer experience.
• Partner with the Store Manager to drive profitability through customer engagement, merchandising, operations, and community connection.
• In the Store Manager’s absence, assume full responsibility for the store.
• Support the Store Manager in recruiting, hiring, and onboarding with high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Ensure compliance with company policies and operational standards.

Skills

Leadership

Customer service

Merchandising

Store operations

Team development

Education

High School Diploma or equivalent

Job description

The North Face in Salt Lake City is seeking an Assistant Store Manager to lead a team of Brand Advocates, ensuring exceptional customer experiences and brand integrity. You will partner with the Store Manager to drive profitability through selling, merchandising, and operations, while modeling exemplary service.

2+ years in retail leadership, strong communication, and the ability to develop diverse teams are essential.