Adventure-Driven Assistant Store Manager

The North Face; Commerce (CA); On-site; USD 33,000 - 50,000; Full time

Job summary

The North Face is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver a best-in-class customer experience. You will collaborate with the Store Manager to drive profitability through exceptional engagement, merchandising, and operations while maintaining brand standards.

You will also recruit and develop talent, supervise daily operations, and ensure compliance with policies. This role emphasizes inclusive leadership and a high-performing retail environment.

Qualifications

• 2+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred.
• Proven ability to drive results through store teams.
• Strong communication and leadership capabilities.

Responsibilities

• Lead, develop, and motivate a team of Brand Advocates to deliver exceptional customer experiences.
• Partner with the Store Manager to drive profitability through engagement, merchandising, operations and community connection.
• In the Store Manager’s absence, assume full store responsibility.
• Recruiting, hiring, and onboarding with high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Ensure compliance with company policies, procedures, and standards.
• Manage expenses, shrink, and profitability with the Store Manager.

Skills

Leadership

Coaching

Customer service

Communication

Merchandising

Education

High School Diploma

Tools

POS systems

Retail software

Microsoft Word/Excel

Job description

The North Face is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver a best-in-class customer experience. You will collaborate with the Store Manager to drive profitability through exceptional engagement, merchandising, and operations while maintaining brand standards.

You will also recruit and develop talent, supervise daily operations, and ensure compliance with policies. This role emphasizes inclusive leadership and a high-performing retail environment.