Advanced Tech Repair Technician (Part-Time)

Best Buy; Avon (IN); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for your physical and mental-w

Well-being programs

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) at our Avon, IN store to diagnose, repair and support customers’ devices. You’ll work with teammates to deliver excellent service and clear documentation.

This part-time role requires at least 6 months of hands-on repair or troubleshooting experience, comfort with rotating shifts including evenings and weekends, and a customer-first mindset. Training and benefits help you grow in tech.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone.
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded.
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs.
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
• Maintain knowledge, skillsets and certifications through training courses.

Skills

Diagnostic troubleshooting

Consumer electronics knowledge

Customer service

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) at our Avon, IN store to diagnose, repair and support customers’ devices. You’ll work with teammates to deliver excellent service and clear documentation.

This part-time role requires at least 6 months of hands-on repair or troubleshooting experience, comfort with rotating shifts including evenings and weekends, and a customer-first mindset. Training and benefits help you grow in tech.