Advanced Tech Repair Specialist

Talentify; Fort Lauderdale (FL); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Fort Lauderdale, FL is seeking a Geek Squad Advanced Repair Technician (Agent) to diagnose, repair and support customers’ devices in-store. You’ll troubleshoot, document repairs, and collaborate with other agents to deliver excellent service.

Ideal candidates have at least 6 months of hands-on tech experience, comfort with holidays/nights/weekends shifts, and a passion for consumer electronics. Training and benefits support your well-being and growth at work.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone.
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded.
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs.
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
• Maintain knowledge, skillsets and certifications through training courses.

Skills

Diagnosing & troubleshooting

Consumer electronics knowledge

Customer service

Job description

Best Buy in Fort Lauderdale, FL is seeking a Geek Squad Advanced Repair Technician (Agent) to diagnose, repair and support customers’ devices in-store. You’ll troubleshoot, document repairs, and collaborate with other agents to deliver excellent service.

Ideal candidates have at least 6 months of hands-on tech experience, comfort with holidays/nights/weekends shifts, and a passion for consumer electronics. Training and benefits support your well-being and growth at work.