Advanced Patient Services Rep – Patient Access Pro

Mercy; Ardmore (OK); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Zusammenfassung

Mercy is seeking an Advanced Patient Services Representative in Ardmore, OK to manage patient interactions, perform administrative tasks, and deliver outstanding customer service. The role demands professionalism, strong communication, and the ability to handle multiple responsibilities efficiently.

Minimum qualifications include a high school diploma or equivalent and demonstrated competencies in patient services.

Qualifikationen

• Experience in Patient Services roles or equivalent competencies as verified by leadership.
• Strong communication, data entry, and documentation skills.
• Ability to manage patient interactions with professionalism and discretion.

Aufgaben

• Manage patient interactions and provide excellent customer service.
• Handle administrative tasks and scheduling with accuracy and efficiency.
• Process documentation while maintaining patient confidentiality and privacy.
• Address patient inquiries and concerns promptly, escalating when needed.

Kenntnisse

Medical terminology

Insurance practices

Billing procedures

Verbal and written communication

Data entry

Customer service

Attention to detail

Confidentiality and privacy

Under pressure adaptability

Problem resolution

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Mercy is seeking an Advanced Patient Services Representative in Ardmore, OK to manage patient interactions, perform administrative tasks, and deliver outstanding customer service. The role demands professionalism, strong communication, and the ability to handle multiple responsibilities efficiently.

Minimum qualifications include a high school diploma or equivalent and demonstrated competencies in patient services.