Advanced Medical Support Specialist: Clinic Operations

U.S. Department of Veterans Affairs; Buffalo (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs, VA Western New York Healthcare System, is seeking an Advanced Medical Support Assistant in Buffalo, NY. The role supports clinic operations and patient flow within Health Administration Service.

You will coordinate with the patient care team, review clinic utilization, and assist with scheduling, documentation, and communications to ensure high-quality care for veterans.

Qualifications

• High school diploma or equivalent required.
• United States Citizenship required.
• Experience as an MSA or in a non-VA clinic setting preferred.
• English language proficiency required.

Responsibilities

• Coordinate with the patient care team to manage clinic utilization.
• Review clinic schedules and adjust as needed.
• Enter data into the electronic medical record and communicate with patients.
• Assist with secure messaging and follow-up care coordination.

Job description

The U.S. Department of Veterans Affairs, VA Western New York Healthcare System, is seeking an Advanced Medical Support Assistant in Buffalo, NY. The role supports clinic operations and patient flow within Health Administration Service.

You will coordinate with the patient care team, review clinic utilization, and assist with scheduling, documentation, and communications to ensure high-quality care for veterans.