Advanced Medical Support Specialist

U.S. Department of Veterans Affairs; Fresno (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

U.S. Department of Veterans Affairs in Fresno, CA seeks an Advanced Medical Support Assistant to provide specialized administrative patient support within an interdisciplinary care delivery model.

The role requires proficiency in coordinating across clinics and ensuring smooth access to care for patients and referrals. The position emphasizes clinical flow processes, patient data integrity, and effective communication with care teams.

Qualifications

• Advanced knowledge of the technical health care process related to access to care across interdisciplinary teams.
• Ability to collaborate with a wide range of medical clinicians to accomplish team goals.
• Ability to independently set priorities and manage deadlines in line with processes and regulations.
• Proficiency in English, both spoken and written.
• High school diploma or GED or equivalent per VA requirements.

Responsibilities

• Recommend changes to clinic procedures based on current administrative guidelines.
• Coordinate with patient care teams to monitor and adjust clinic schedules.
• Maintain effective communication with VA centers and other agencies.
• Assist with inpatient to outpatient discharge communications.
• Enter appropriate information into the electronic record and verify patient data.
• Monitor pre-appointment information and readiness for visits or procedures.

Skills

Health care process knowledge

Interdisciplinary coordination

Patient portals

Communication with clinicians

Scheduling management

Education

High school diploma or GED

Tools

MyHealthyVet

Job description

U.S. Department of Veterans Affairs in Fresno, CA seeks an Advanced Medical Support Assistant to provide specialized administrative patient support within an interdisciplinary care delivery model.

The role requires proficiency in coordinating across clinics and ensuring smooth access to care for patients and referrals. The position emphasizes clinical flow processes, patient data integrity, and effective communication with care teams.