Advanced Medical Support Assistant — Scheduling & Care

US-Department-of-Veterans-Affair; Las Cruces (NM); On-site; USD 42,000 - 52,000; Full time

Job summary

US Department of Veterans Affairs in Las Cruces, NM seeks an Advanced Medical Support Assistant to support an interdisciplinary care delivery model. Responsibilities include receptionist duties, patient scheduling, and facilitating timely treatment across outpatient clinics.

Qualifications emphasize strong communication with clinicians, ability to set priorities, and proficiency in English. GS-06 level with potential grandfathering provisions may apply.

Qualifications

• MSA/Scheduling experience preferred.
• Knowledge of medical terminology helpful.
• Customer service experience required.

Responsibilities

• Maintain appointment schedules for one or more outpatient clinics.
• Perform receptionist duties and provide patient-facing customer service.
• Assist in coordinating care and communicating with clinicians as needed.

Skills

MSA Scheduling Experience

Medical Terminology

Customer Service

Education

High school diploma / GED

Job description

US Department of Veterans Affairs in Las Cruces, NM seeks an Advanced Medical Support Assistant to support an interdisciplinary care delivery model. Responsibilities include receptionist duties, patient scheduling, and facilitating timely treatment across outpatient clinics.

Qualifications emphasize strong communication with clinicians, ability to set priorities, and proficiency in English. GS-06 level with potential grandfathering provisions may apply.