Clinical Scheduling & Care Coordination Specialist

US-Department-of-Veterans-Affair; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

US Department of Veterans Affairs in Akron, OH is seeking an Advanced Medical Support Assistant to support physicians, nurses, and staff. The position focuses on advancing care delivery with scheduling coordination and patient flow improvements, while ensuring quality communication with clinicians.

Citizenship is required for federal employment; a HS diploma or GED is mandatory, and one year of creditable experience may be required for the GS-06 level.

Qualifications

• U.S. citizenship required for federal employment.
• High school diploma or GED required.
• One year of creditable experience may be required at GS-06.

Responsibilities

• Provide technical support to physicians, nurses, and other staff.
• Assist scheduling across interdisciplinary care and community models.
• Help manage patient access and care flow in the clinic.
• Communicate with clinicians to coordinate care and address issues.

Skills

Health care process knowledge

Care coordination policies

Medical terminology

Collaboration with clinicians

Prioritization and organization

Communication skills

Education

HS Diploma/GED

Job description

US Department of Veterans Affairs in Akron, OH is seeking an Advanced Medical Support Assistant to support physicians, nurses, and staff. The position focuses on advancing care delivery with scheduling coordination and patient flow improvements, while ensuring quality communication with clinicians.

Citizenship is required for federal employment; a HS diploma or GED is mandatory, and one year of creditable experience may be required for the GS-06 level.