Advanced Medical Support Assistant — Care Coordination

US-Department-of-Veterans-Affair; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to provide administrative support and liaison services within the Health Administration Service in Albuquerque, NM.

This role coordinates between patients, nursing and medical staff, and external partners, ensuring smooth patient access, scheduling, referrals, and documentation. Candidates must meet basic requirements and GS-06 criteria, with strong organizational and communication abilities to support care

Qualifications

• Experience coordinating care and patient flow within a health setting.
• Ability to access and use health care portals and scheduling systems.
• Ability to communicate with multiple clinicians and external partners.

Responsibilities

• Serve as liaison between patients, nursing staff, medical staff, and external providers.
• Assist with scheduling, referrals, and follow-up care activities.
• Maintain accurate documentation and reports as required.

Skills

Healthcare process knowledge

Interdisciplinary coordination

Medical terminology

Communication skills

Prioritization and organization

Education

High school diploma

GED certificate

Proficiency certificate (Education Dept)

Post-high school education

Grandfathering provision eligible

Job description

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to provide administrative support and liaison services within the Health Administration Service in Albuquerque, NM.

This role coordinates between patients, nursing and medical staff, and external partners, ensuring smooth patient access, scheduling, referrals, and documentation. Candidates must meet basic requirements and GS-06 criteria, with strong organizational and communication abilities to support care