Advanced Medical Support Assistant

U.S. Department of Veterans Affairs; Brooksville (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (MSA) within the VHA Patient Aligned Care Team (PACT) initiative to provide administrative support to physicians, physician assistants, nurses, and other clinicians across the Primary Care Service area.

The role centers on organizing team work, ensuring compliance with processes and regulations, and supporting patient flow and revenue processes in a complex healthcare environment.

Responsibilities

• Organize the team's work to meet deadlines and ensure compliance with processes and regulations.
• Utilize knowledge of healthcare processes related to access to care within assigned clinics.
• Make decisions and empower the team to collaborate and resolve problems in a complex system environment.
• Understand policies and procedures affecting patient flow, patient care, and the revenue cycle.

Job description

The Advanced Medical Support Assistant (MSA) position is a foundational role within the VHA Patient Aligned Care Team (PACT) initiative to include all interdisciplinary clinics. The incumbent provides administrative support to Physicians, Physician's Assistants, Nurses, Advanced Registered Nurse Practitioners, Dietitians, Social Workers, and other administrative and professional staff throughout the Primary Care Service area.

Duties

The Advanced MSA will organize the work of the team in order to meet deadlines, ensure compliance with established processes, policies, and regulations; utilize comprehensive knowledge of the technical health care process as it relates to access to care in their assigned team/clinic areas; independently utilize reference sources, make decisions, and empower the team to collaborate and resolve problems in a complex systems environment; and use comprehensive knowledge of policies and procedures associated with operational activities that affect patient flow, patient care, and the revenue process.
Duties Include:

Requirements