Advanced Medical Scheduling & Care Coordination Specialist

US-Department-of-Veterans-Affair; Newington (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

The Advance Medical Support Assistant role is located in the VA Connecticut Healthcare System in Newington, CT. It supports the Primary Care Department by coordinating appointments, communicating with clinicians, patients, and staff, and ensuring efficient clinic flow. Qualified candidates must be U.S.

citizens, possess a high school diploma or GED, and demonstrate English proficiency. No prior experience is required; strong customer service and clerical skills are preferred, with familiarity of

Qualifications

• United States citizenship is required.
• High school diploma, GED, or proficiency certificate from a state education authority is required.
• English language proficiency in spoken and written form is required.

Responsibilities

• Schedule a high volume of appointments in a clinic or hospital setting.
• Interact with clinicians, patients, families, and coworkers to resolve issues and coordinate care.
• Utilize clinic scheduling software and computer systems to support patient access and flow.

Education

High school diploma or GED

Job description

The Advance Medical Support Assistant role is located in the VA Connecticut Healthcare System in Newington, CT. It supports the Primary Care Department by coordinating appointments, communicating with clinicians, patients, and staff, and ensuring efficient clinic flow. Qualified candidates must be U.S.

citizens, possess a high school diploma or GED, and demonstrate English proficiency. No prior experience is required; strong customer service and clerical skills are preferred, with familiarity of