Advanced Auto Parts Specialist

Advance Auto Parts Inc.; Shelby (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. in Shelby, NC is seeking a Retail Parts Pro for full-time sales support to DIY customers. You will apply expert parts knowledge, leverage store systems, and assist with advanced automotive diagnostics and sourcing.

Responsibilities include driving sales, handling in-store and phone inquiries, and performing DIY services like battery installations and wiper replacements while maintaining store standards.

Qualifications

• 3–5 years of prior automotive parts experience.
• Speak and write English; Spanish a plus.
• Valid driver’s license is required.
• Strong knowledge of safety and store procedures.
• Ability to read and interpret parts catalogs and manuals.

Responsibilities

• Facilitate selling experiences for DIY customers in-store and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Maintain high standards of customer service and store appearance.
• Key holder duties: task assignment, safety, opening/closing.
• Assist in inventory processes and cycle counts.

Skills

Advanced automotive parts knowledge

Customer service

Communication skills

MS Word/Excel

Education

Valid driver's license

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory systems

Job description

Advance Auto Parts Inc. in Shelby, NC is seeking a Retail Parts Pro for full-time sales support to DIY customers. You will apply expert parts knowledge, leverage store systems, and assist with advanced automotive diagnostics and sourcing.

Responsibilities include driving sales, handling in-store and phone inquiries, and performing DIY services like battery installations and wiper replacements while maintaining store standards.