Automotive Parts Specialist — DIY Services & Sales

Advance Auto Parts Inc.; Wallace (NC); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Advance Auto Parts Inc. in Wallace, NC, seeks a Retail Parts Pro to support the DIY customer experience with expert parts knowledge, store systems proficiency, and strong product recommendations.

This full-time role emphasizes high-quality service on the sales floor and service counter. You will perform advanced parts lookups, assist with battery installations and wiper replacements, manage inventory, and help customers locate solutions while maintaining safety and store standards.

Qualifications

• 3-5 years of automotive parts experience.
• Must have a valid driver’s license.
• ASE certification preferred, but not required.

Responsabilités

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Connaissances

Automotive systems

Parts lookup

Customer service

Communication

Sales skills

Formation

High school diploma

Outils

MS Word

MS Excel

Description du poste

Advance Auto Parts Inc. in Wallace, NC, seeks a Retail Parts Pro to support the DIY customer experience with expert parts knowledge, store systems proficiency, and strong product recommendations.

This full-time role emphasizes high-quality service on the sales floor and service counter. You will perform advanced parts lookups, assist with battery installations and wiper replacements, manage inventory, and help customers locate solutions while maintaining safety and store standards.