Automotive Parts Pro: Expert DIY Support & Sales

Advance Auto Parts; Waynesville (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts in Waynesville, NC is seeking a Retail Parts Pro to provide expert auto parts knowledge and premium DIY support. This full-time role covers advanced store systems, parts identification, and service delivery for DIY customers.

You will handle battery installs, wiper services, parts lookup, and ensure safe, organized store operations while meeting sales goals and maintaining excellent customer service.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• Must have a valid driver's license.
• ASE Certification preferred, but not required.
• Speak and write English; Spanish a plus.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Sales

Parts lookup

Inventory systems

Diagnostic equipment

English communication

Safety knowledge

Microsoft Office

Education

Certificate, License, Registration

Tools

POS systems

Parts lookup systems

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts in Waynesville, NC is seeking a Retail Parts Pro to provide expert auto parts knowledge and premium DIY support. This full-time role covers advanced store systems, parts identification, and service delivery for DIY customers.

You will handle battery installs, wiper services, parts lookup, and ensure safe, organized store operations while meeting sales goals and maintaining excellent customer service.